iFixit Gives Props to the Self Service Repair Program but Says That iPhone Owners Continue to Have Limited Options
Elizabeth Chamberlain from iFixit states that Apple promised to roll out its Self Service Repair program, but it is currently limited to the iPhone 12, iPhone 13, and the low-cost 2022 iPhone SE. Over time, Apple will extend this service to the M1 MacBook range and eventually branch out to Europe. Elizabeth does point out that iFixit continues to support older iPhone models, and it is unclear if Apple will extend the same courtesy. She also highlights a glaring problem below, claiming that the service only enables limited, number-authorized repairs. She also says that after Apple requires iPhone owners to punch in their serial numbers or IMEI, they need to pair it with the phone they purchased through the software that Apple says it will make available through the company’s parts store. This pairing process implies that an expiration date will be added to iPhones, and future support might not be added, suggesting that as iPhone models get older, Apple will no longer support them with parts. iFixit attempts to market its own services, saying that they continue to offer parts for aging models. Elizabeth does praise Apple’s Self Service Repair but believes that the company’s offer is not in parallel with what the Right to Repair movement aims to accomplish, and that is providing easily accessible, and affordable repairs for everyone. News Source: iFixit
